Shipping Policy
Thank you for choosing Shuddhasiri. We are committed to delivering our premium natural cooking oils and traditional masala products safely and efficiently. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Orders are typically processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Coverage
We currently deliver to most locations across India.
If your location is not serviceable by our delivery partners, our customer support team will contact you regarding your order.
3. Estimated Delivery Time
Delivery times may vary depending on your location.
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Areas: 5–10 Business Days
These timelines are estimates and may vary due to unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
We may also offer free shipping on selected products, promotional offers, or orders above a specified value.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation message containing your shipment details and tracking information (where available), allowing you to monitor your order until delivery.
6. Delivery Delays
While we make every effort to deliver your order on time, delays may occur due to:
- Adverse weather conditions
- Public holidays
- Natural disasters
- Transportation or courier disruptions
- High order volumes during festivals or promotional periods
- Other unforeseen circumstances beyond our control
We appreciate your patience and understanding in such situations.
7. Delivery Attempts
Our delivery partners may make multiple delivery attempts.
If delivery cannot be completed because the recipient is unavailable or the shipping address is incorrect or incomplete, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.
8. Address Accuracy
Customers are responsible for providing complete and accurate shipping information, including:
- Full Name
- Mobile Number
- House/Flat Number
- Street Address
- Landmark (if applicable)
- City
- State
- PIN Code
Shuddhasiri is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.
9. Damaged Shipments
If you receive a package that appears damaged during delivery:
- Inspect the package before accepting it, if possible.
- Take clear photographs of the package and product.
- Contact our customer support within 48 hours of delivery.
Eligible cases will be handled according to our Return & Refund Policy.
10. International Shipping
At present, Shuddhasiri ships only within India.
International shipping services may be introduced in the future.
11. Contact Us
If you have any questions regarding shipping, order status, or delivery, please contact us.
Shuddhasiri
📞 Phone: 77951 06590